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Successful Market Penetration for Ezzeddine Plus Coolplay Products

  • CLIENT

Ezzeddine Plus –
Coolplay Products

Objective : To successfully launch and penetrate the Lebanese market with Ezzeddine Plus’s new tobacco products Coolplay, achieving competitive market availability and establishing strong brand presence.

Problems and Challenges

  1. Competitive Market: The tobacco industry in Lebanon is highly competitive, with established brands dominating the market.
  2. Points of Sale (POS) : Persuading retailers to stock new products, particularly when they are already committed to existing highly competitive brands.
  3. Market Penetration: Achieving market penetration to match competitor’s availability.
  4. Flavor Introduction: Incorporating and promoting new flavors to attract customers and differentiate from competitors.

Solutions Executed by D&M

  1. Comprehensive Market Study :
    – Conducted a market share and sales analysis to define the right penetration KPI.
    – Conducted an in-depth analysis of competitors’ market availability and distribution strategies.
    – Identified key areas where competitors had strong presence and targeted those regions for intensive marketing and distribution efforts.
  2. Strategic POS Engagement :
    – Implemented a robust plan to convince POS to carry NUSO and Coolplay products.
    – Offered incentives such as exclusive introductory offers and competitive pricing to POS.
    – Highlighted the unique flavors and superior quality of NUSO and Coolplay to attract retailer interest.
  3.  Marketing Initiatives :
    – In-Store Promotions: Set up attractive stands, wobblers, and posters to draw customer attention to the new products.
    – Events and Promotions: Organized events in downtown areas, especially during seasonal events, Ramadan, to create buzz and generate interest.
    – Flavor Introductions: Launched new flavors to differentiate from competitors and cater to diverse consumer preferences.
  4. Expanded Availability :
    – Ensured that NUSO and Coolplay achieved at least 80% market availability by strategically targeting high-traffic areas and regions with high competitor presence.
    – Maintained a consistent supply chain to prevent stockouts and ensure continuous product availability.
  5. Continuous Feedback and Adaptation :
    – Collected feedback from retailers and consumers to continuously improve the marketing and distribution strategy.
    – Adapted promotions and offers based on market response to maintain momentum and increase market share.

Results

– Increased Market Penetration: Achieved significant market penetration, reaching competitor availability levels.
– Enhanced Brand Presence: Established a strong brand presence through effective marketing initiatives and strategic POS engagement.
– Customer Attraction: Successfully attracted customers with new flavors and quality offerings, resulting in positive reception and increased sales.

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